Exchange Policy

Eligibility for Exchanges:

  • Exchanges are accepted for size, color, or style changes within 7 days of delivery.
  • The item must be unworn, unwashed, and in its original condition with tags attached.

How to Exchange:

  • Please contact our customer service team at exchange.twirlclub@gmail.com to request an exchange.
  • Exchanges will be processed upon receipt of the returned item. If your requested size or color is out of stock, we will offer a full refund or a store credit.

Exchange Shipping:

  • The customer is responsible for shipping costs associated with returning the original item for an exchange.
  • We will cover the shipping costs for sending the replacement item.